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About Us
About The Laurels
At The Laurels, care isn’t just what we do — it’s who we are.
We provide Specialised Care and Respite services designed to support individuals and families through every stage of life. Whether it’s in-home support or 24-hour care at our residence, our focus is simple: delivering personalised care that is built around the individual, not a one-size-fits-all system.
We understand that inviting someone into your home or trusting them with your loved one is a big decision. That’s why our approach is grounded in integrity, compassion, and genuine connection. Every client we support is treated with dignity, respect, and the level of care we would expect for our own family.
Our Approach
We believe care should feel safe, supportive, and familiar — not clinical or impersonal.
Our team takes the time to truly understand each individual’s needs, routines, and preferences. From daily assistance through to more complex care requirements, we tailor every service to ensure comfort, consistency, and quality of life.
We don’t just “provide care” — we build relationships, offer reassurance, and create an environment where people feel valued and supported.
What We Offer
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In-Home Support – Helping clients maintain independence in the comfort of their own home
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24-Hour Care at The Laurels Residence – A safe and supportive environment for ongoing care
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Respite Care – Giving families and carers the opportunity to rest and recharge
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NDIS & My Aged Care Services – Accessible support with guidance through available funding pathways
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Clinical & Personal Care – Delivered by experienced and qualified professionals
Care with Compassion
Our Team.
At The Laurels, our team is made up of qualified nurses and dedicated support workers who genuinely care about the people they support.
We bring together clinical experience, compassion, and a down-to-earth approach to ensure every client feels safe, respected, and valued.
It’s not just about providing care — it’s about showing up, building trust, and making a real difference every day.
Johanna Rathmell
Owner - Registered Nurse
Jo Rathmell is a Registered Nurse with over a decade of experience across Defence, Emergency, Community Health, and Cosmetic Nursing. Her career has always been driven by a passion for people, care, and community.
She brings both professional expertise and lived experience into The Laurels, with a strong focus on advocacy, particularly in the area of Domestic and Family Violence. Jo is committed to creating a space where people feel safe, heard, and genuinely cared for.
Clancy McGahan
Operations Manager
With years of experience managing businesses across a range of industries, Clancy brings a wealth of knowledge to The Laurels. Known for a calm, solutions-focused approach, Clancy ensures our operations run seamlessly while always putting people first. Clancy truly embodies our ethos of care with compassion, supporting both our team and clients with integrity and heart.
Jayden O'Brien
NDIS
Jayden works at The Laurels supporting NDIS participants through onboarding and providing support coordination. In this industry, participants always come first — their needs and wellbeing are his top priority, and he takes pride in making a positive difference in their lives.
Jayden began working with Jo in November, and during his time with her, he has learned far more than he ever expected. It has been a valuable and rewarding experience both personally and professionally.
Sarah Parry
My Aged Care
Sarah Parry works within My Aged Care, where she provides guidance and transparency to clients navigating the system. This includes supporting them through assessments, onboarding, and connecting them with suitable carers.
Sarah understands that each My Aged Care client has unique needs and abilities, and her goal is to make the entire process as simple and stress-free as possible.
Testimonials
Your Care Starts Here
Contact Info
Phone
Address
0427 923 681
54 Locke Street, Warwick QLD 4370